
Pre Litigation Manager
Sunderland (Doxford Park)
Up to £25,000 Basic Salary, OTE £45,000+
MCF Recruitment is delighted to be working with the UK's premier, leading alternative dispute resolution service providers, operating across the UK & ROI supporting both SME & corporate clients within various sectors. As part of exponential growth due to a phenomenal 2021 and 2022 to date, we have been tasked with hiring multiple B2B Collections Specialists, based on Doxford Park, Sunderland.
The ideal candidate will be responsible for:
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Mediate with the customer on behalf of the client to ensure outstanding fees are paid.
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Deal with invoicing queries
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Achieving KPIs on an ongoing basis
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Navigating customers through internal, unique processes
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Working towards tight deadlines whilst achieving targets
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Promote the business positively
Within the role you will be working closely with Senior Management and Directors, preferably you will have:
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Excel/PowerPoint experience.
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2 years experience in credit control or collections.
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Confident and have a professional manner over the telephone.
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Able to deal with difficult clients.
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Work on your own initiative.
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Empathetic and professional nature
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The ability to work within a collection environment.
The role is full-time working Monday to Friday 9am-5pm.