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Pre Litigation Manager

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Sunderland (Doxford Park)

 

Up to £25,000 Basic Salary, OTE £45,000+  

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MCF Recruitment is delighted to be working with the UK's premier, leading alternative dispute resolution service providers, operating across the UK & ROI supporting both SME & corporate clients within various sectors. As part of exponential growth due to a phenomenal 2021 and 2022 to date, we have been tasked with hiring multiple B2B Collections Specialists, based on Doxford Park, Sunderland.

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The ideal candidate will be responsible for:

• Mediate with the customer on behalf of the client to ensure outstanding fees are paid. 

• Deal with invoicing queries

• Achieving KPIs on an ongoing basis

• Navigating customers through internal, unique processes

• Working towards tight deadlines whilst achieving targets

• Promote the business positively

 

Within the role you will be working closely with Senior Management and Directors, preferably you will have:

• Excel/PowerPoint experience.

• 2 years experience in credit control or collections.

• Confident and have a professional manner over the telephone.

• Able to deal with difficult clients.

• Work on your own initiative.

• Empathetic and professional nature

• The ability to work within a collection environment.

 

The role is full-time working Monday to Friday 9am-5pm.