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Pre Litigation Manager

Sunderland (Doxford Park)


Up to £25,000 Basic Salary, OTE £45,000+  

MCF Recruitment is delighted to be working with the UK's premier, leading alternative dispute resolution service providers, operating across the UK & ROI supporting both SME & corporate clients within various sectors. As part of exponential growth due to a phenomenal 2021 and 2022 to date, we have been tasked with hiring multiple B2B Collections Specialists, based on Doxford Park, Sunderland.

The ideal candidate will be responsible for:

  • Mediate with the customer on behalf of the client to ensure outstanding fees are paid. 

  • Deal with invoicing queries

  • Achieving KPIs on an ongoing basis

  • Navigating customers through internal, unique processes

  • Working towards tight deadlines whilst achieving targets

  • Promote the business positively


Within the role you will be working closely with Senior Management and Directors, preferably you will have:

  • Excel/PowerPoint experience.

  • 2 years experience in credit control or collections.

  • Confident and have a professional manner over the telephone.

  • Able to deal with difficult clients.

  • Work on your own initiative.

  • Empathetic and professional nature

  • The ability to work within a collection environment.


The role is full-time working Monday to Friday 9am-5pm.

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