Home Services Sales Executive

Killingwoth, North Tyneside

​£20k basic + commission OTE £30k)

MCF Recruitment are delighted to be working with one of the UK's premier real estate and rental agencies.  

We are looking for Sales Executives to join our Tenant Services and Rent Guarantee Insurance teams. 

The role will be to make outbound calls to tenants/landlords and offer them the opportunity to purchase products including insurance, energy, tv and broadband packages in turn to achieve activity and growth targets.

To achieve these targets you will be able to identify sales opportunities, deliver excellent service and prove value to maximize the experience with the tenant.

A typical week as a Sales Executive might involve:

  • Proactively contacting a high-volume of leads, to maximize the opportunity.

  • Understand tenant/landlord needs, identify opportunities, present and close with a relevant solution.

  • Interpret, understand and explain compliance regulations to tenants/landlords.

  • Achievement of weekly KPI’s and performance metrics relevant to business requirements i.e. dials, call time, sales and conversions.

  • Attend and understand relevant compliance, product and service training.

  • Be the point of contact to answer queries, resolve problems and provide solutions.

  • Record information in relevant databases and ensure lead portal is kept up to date.

  • Liaise with internal teams to build internal relationships and deliver the best outcomes for tenants/landlords.

  • Regular sharing of learnings to colleagues and key stakeholders internally to enhance service and product offering.

 

We’re looking for someone who:

  • Has consistently over achieved set sales targets and business KPI’s

  • Able to thrive in, and contribute to a hardworking and dynamic team

  • Ability to manage tenant/landlord expectations and deliver excellent service

  • Individuals who can demonstrate tenacity and resilience

  • Actively exhibits a growth mindset and a willingness to learn, develop and respond to feedback

  • Excellent verbal and written communication skills

 

We would love someone to have:

  • The drive to exceed team expectations

  • Confidence to take ownership and lead from the front

  • Knowledge of compliance regulations or worked in a regulated environment

  • Ability to flex style and approach to meet tenant and business needs

 

Ultimately, we care much more about the person you are, how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can’t say ‘yes’ to all of the above, but are smart, self-motivated and passionate about delivering a great experience to our customers then get in touch.